For agencies and professional services firms
Which clients take morethan they pay for?
Fees by client do not show the hours behind them. Insyto reads your time, fees and invoices together and shows which clients and projects are under-billed while there is still time to fix it.
| Client | Fees | Hours | Per hour |
|---|---|---|---|
| Rowan Health | $72,000 | 520 | $138 |
| Marsh & Co | $54,000 | 410 | $132 |
| Alder Foods | $108,000 | 1,140 | $94 |
Kestrel Studio is a fictional sample business.
Where the margin leaks
Four blind spots. Four fixes.
- 01
Scope creeps an hour at a time.
Insyto: Hours logged are set against each retainer and estimate, so a project running over shows while it runs, not at the post-mortem.
- 02
Work gets done and never invoiced.
Insyto: Time is matched to invoices. Hours with no invoice behind them are listed by client and month.
- 03
Your busiest client may be your worst paid.
Insyto: The effective hourly rate for every client: fees divided by the hours actually worked.
- 04
Utilisation is a guess.
Insyto: Billable against total hours, by team member and month, from the timesheets you already keep.
of agencies lose $1,000 to $5,000 a month to work they never bill.
Ignition, 2025 Agency Pricing and Cash Flow Report.
A sample finding · fictional
Alder Foods used 1,140 hours on a 900-hour retainer.
The evidenceThat is 240 hours over, worth $28,800 at your $120 rate. Alder's effective rate is $94 an hour, against $113 across your three largest clients.
Open questionWhether the extra hours were agreed scope. Timesheets show the hours, not the conversation.
The files it reads
- Timesheets
- Invoices
- Retainers and estimates
- Project budgets
- Payroll or day rates
- Expenses
Exports as Excel or CSV, or a connected Google Sheet or OneDrive file. No integration project.
Which time tracker do you work with?
Any that exports to Excel or CSV. A connected Google Sheet works too.
Will it show individual staff?
Only if your timesheets carry names, and only to the people you invite.
Will it send invoices?
No. It shows what was not billed; your invoicing stays where it is.
See what your own files say. Your first Brief within 48 hours of your files.