For dental, physio and specialty practices
Understand the businessbehind the appointments.
Appointment counts do not show which services pay, which hours sit empty, or where overhead went. Insyto reads your bookings, billing and costs, never patient records, and shows what to check first.
| Day | Cancelled | Empty hours a month |
|---|---|---|
| Monday | 6% | 8 |
| Tuesday | 5% | 6 |
| Thursday | 14% | 38 |
| Friday | 7% | 11 |
Riverside Physio is a fictional sample business.
Where the margin leaks
Four blind spots. Four fixes.
- 01
Cancellations cluster, and nobody sees the pattern.
Insyto: Bookings and cancellations by day, hour, service and clinician show where the empty hours gather.
- 02
Some services earn far less per hour than others.
Insyto: Revenue per room or chair hour for each service, after the clinician's cost.
- 03
Overhead rises faster than fees.
Insyto: Rent, supplies, software and staff costs are read against fee income, month by month.
- 04
Two sites, two different businesses.
Insyto: Each site is read on its own, then side by side.
Business records only. Insyto reads bookings, billing and costs, never patient names or clinical notes. Send exports without patient details.
of medical groups saw more no-shows in 2026 than in 2025.
MGMA Stat poll, 11 August 2026, 190 responses.
A sample finding · fictional
Thursday cancellations run at 14%, against 6% on other days.
The evidenceThat leaves about 38 hours a month unfilled at the Mill Lane site, worth $3,420 at your $90 average fee.
Open questionWhy. Your booking export does not record a reason for cancelling.
The files it reads
- Booking exports, without patient names
- Billing and fees
- Clinician rotas
- Rent and overheads
- Supplies
Exports as Excel or CSV, or a connected Google Sheet or OneDrive file. No integration project.
Do you see patient data?
No. We ask for exports without patient names or clinical notes, and Insyto is not built to read them.
Is this a clinical tool?
No. It reads the business side of the practice: bookings, fees and costs.
Which kinds of clinic?
Any practice with booking and billing exports: physio, dental, vet, therapy, aesthetics.
See what your own files say. Your first Brief within 48 hours of your files.